Conducting Confident Consultations

Want to keep your clients coming back time and time again?

Workshop step-by-step confidently running your consults.

We all know the holy grail of a successful wellness practice is recurring clients!
💥 Want to feel more confident in practice?
💥 Want to keep your clients coming back?
💥 Sick of clients not turning up
💥 Sick of them cancelling their followup appointments?

Read on, because this course if for you!

Feel the joy of making more money with less marketing as your clients keep returning and you build real relationships

Create the practice processes that don't leave you feeling overwhelmed

Get clients coming back time and time again and create predictable revenue so your business is growing.

'I have a habit of interrupting and cutting people off to ease my insecurities. I loved knowing how to construct the consult and how to respond with open ended questions and I feel much better about the consult now!' Jen H

What's included...

Discover the impact of using coaching methodology along with the powerful questioning tools to evoke change in our clients
Mapping clear client centered appointments and creating the motivation needed in your client for success
Being able to assess the readiness for change at the outset of your work
Practical application tools for the clinical practitioner
Spend the morning workshopping and doing group work to set your systems and practice your new skills!

Join Today

Be The Expert!

Keep your clients coming back and be seen as the expert in your field.
As you get better at seeing the client, as you become more confident, as your clients feel acknowledged and cared for, they will keep coming back and in turn refer their friends and family to create your dream practice.
This lessens your stress and panic in the sales

As Annie said on our call the other night - 'They stay now G, they stay! I used to have to work for each and every client, I'd only see them once! It was SO hard, you've made all the difference to how I practice!'

Do you connect with these comments?

👩🏼‍💻 You see your client for 1 -1.5 hours, you research their condition for hours, you create a treatment plan, and then they either don't come back or they take the treatment plan and never return?

🧑🏽‍💻 You work so hard and they cancel "because I haven't been able to do anything you asked me to" or "I need to cancel my appointment because I haven't been able to do X, Y, Z" or perhaps it's just crickets and they don't come back?

👩🏻‍💻 Trying to focus on delivering what the Px has presented with, not trying to fix every issues they have. - Perfectionism and imposter syndrome getting to you?

I hear this in my Facebook groups all the time!
Why? Because no one teaches you how to connect & coach your clients at college, you get taught out of date systems that no longer work in the real world.

This workshop and background course will take you from feeling overwhelmed in consult, with no set systems, to feeling confident with each and every consult as you support and implement ongoing changes with your client.

Geraldine, your input is amazing – you have the gift of coming up with solutions very quickly, you taught me about business, time management, and on how to structure a client’s “story” for a goal-oriented treatment plan! Katrina F

Work with Geraldine

During this course we'll spend time together working on your clinic and how you work with your clients.
Learn coaching techniques such as Motivational Interviewing, Seeding and Future Pacing.
Spend time breaking down the consult and really learning the structure and systems behind a confident and professional consultation
We need and want ease and flow in a consult, we want to develop rapport and have our clients coming back and back.
Less marketing, less searching for clients, more interaction and referral based makes clinic an easier place to be!
Bring the joy factor back into your practice!

Margie commented on Facebook - 'Geraldine's Coaching 1:1 course was just what I needed whilst struggling to put together my consultation approach. The information delivered in the interactive course was relevant to my needs and I feel a whole lot more confident about how to speak to clients, construct their plan and retain them into the future. Thanks G!'

Achieving Client Change

Struggling in practice?

Working part-time?
You're a solopreneur and struggling with motivation and client satisfaction?

Feeling overwhelmed with everything that's needed in practice - intake forms, referral letters, templates, T&C's, Cheatsheets, Clinic handouts, and so much more!

Wanting scripts and systems to make your clients appointments run smoothly?

Want to learn how to conduct your consults and how to really learn and understand what's holding your clients back from achieving their outcome?

Follow my proven roadmap in consults, and develop the interviewing techniques you need to get the compliance your clients need and you want!

This was the best thing I ever did when it comes to clinical mentoring, Geraldine makes everything so easy to understand, and I keep coming back as her support is priceless. I would not hesitate recommending any of her programs. So worth it !!! Louise K

Find out how this course can help you in clinic with your clients -
Let's unpack that first appointment, let's see why and how it's outdated. We'll work on your interviewing skills, and retention skills.
There's paperwork available that might be useful in your practice if you join the Academy you'll have access to all my paperwork and how to write programs and courses for your clients!

Words cannot describe how amazingly supportive, honest, down to earth and knowledgeable Geraldine is. Her training programs have been incredibly useful. The group she fosters is supportive and encouraging. A safe and nurturing place to grow. Luanne H

Join us on the Workshop -

Friday 10th June 9.30am ACDT (it's recorded!)
This is a workshop - we'll have Zoom rooms & trainings!
We're breaking down the consult and rebuilding it to suit you and your clients needs.
Rebuild the consult with the scripts that suit you and your needs directly in your consult, you'll leave with tangible results and skills.

The additional trainings and cheatsheets will be available a week before we start - so you can start before we even start!

🚀 Motivational Interviewing webinar

📝 Consult cheatsheets & checklists

🙋🏻‍♀️ Ideal Client & elevator pitch

🎥 Zoom Room tour

🔊 Sound & lighting tutorial

🏘 Google My Business setup

📑 Business plan template

📄 My client paperwork discussion

📧 Client follow-up emails

🎓 Transition to practice webinar

Join Us

Can't be there on the day?

Life is busy! We get that, and that's why it's all recorded and saved for you to watch later!

EVERYONE SHOULD DO THIS!
It will change your practice for the better especially if you were taught in college that your consults should be 2 hours and you should create a massive support plan covering 25 different things "in case that client never comes back again" 🤦‍♀️ F A

$197

Conducting Confident Consultations

Want to feel more confident in practice?
Want to keep your clients coming back?
Sick of clients not turning up?

This study-day & online course will help you break free from overwhelm, procrastination and lacking confidence in conducting the consult in your practice.
We'll work together and follow a proven roadmap to conduct effective consults that keep your clients coming back.

Imagine having clients turn up 100% and feeling calm, confident, energised and inspired to treat them every time!

Buy now

Joined the Academy Yet?

When you purchase this course you'll be offered what's called an 'upsell link', it's a link to join the Academy!

The Academy is where we talk about your business and your practice, it's where everything connects and makes sense!
It's where you meet other practitioners just like you who want to work as a community to create the practice of their dreams.
It's where you can ask questions after the course finishes, join in challenges and bootcamps, learn about creating programs and join the regular online retreats!
You've nothing to lose and everything to gain.

FAQs

What if I decide the course isn't for me?

You'll have 24 hours to receive a full refund - just email and Geraldine will refund your money minus Stripe credit card fees. After that no refunds, just set aside the time to dive right in!

How long will I have access to the course?

For life! I guarantee 2 years, after that time things do go out of date and new research becomes available, so some webinars may be removed as they become outdated, but there's no limit to what I can store on Podia, so as long as it's in date and under 2 years old, it's yours!
Don't worry tho, I'll let you know if things are going to be removed from the course, they will never just disappear!

What's included?

All the webinars and education you can see above, and you'll be eligible for CPE points from your association.

I can't make the dates and times of the live sessions?

Don't worry lots is self paced and the live will be recorded for later viewing.

I've changed my mind...

That's cool! We all change our minds don't we!
Thing is we want you to achieve your dream practice and you do to!
So you have 24 hours from purchase to let me know via email and you'll get a refund.
Please note there's no refund within 12 hours of the live event and any refund will be minus fees and charges that Stripe have taken from your payment.

Live session - June 2022

The recordings are in broken up into sections for easier viewing, the slides pdf is also a workbook!

Confident Consultation (Presentation (169)) (1).pdf 28.34 MB

Part 1 - Welcome

Part 2 - Discovery Call

Part 3 - Initial Appointment

Part 4 - Follow up appointment

Pat 5 - Testing, shared care, cancellations

Interviewing Your Client

Motivational Interviewing.pdf

Motivational Interviewing

Coaching Checklist - Child.pdf

Coaching Checklist - Adult.pdf

Finding Your Flow Feb 2021.mp4

Your ideal client

I made this video long ago with a marketing expert in Sydney Quintin Venter, each time we listen to a talk on your ideal client you'll learn something new, find a new insight and look differently at what your doing!

Your Ideal Client

Elevator Pitch

Resources

Zoom Tour

Sound & Lighting

Google My Business

Business-plan-template_0.docx

Wheel of Life (1).pdf

Wheel of life short training

Wheel Of Feelings Chart Academy.pdf

Resources - documents

You'll find some of these documents in other sections, I thought it might be handy to have them all in one place!

Coaching Checklist Child.pdf

Coaching Checklist.pdf

Business-plan-template_0.docx

Wheel Of Feelings Chart Academy.pdf

HPH-Client-forms-[Welcome-Consent-Motivation].pdf

Referral letter Templates

Client Emails & Intake Form

How do you book in your clients?
Having an automated systems will help things flow more easily in your practice.

Do you have an automated booking system?
What emails do you send after they have booked in?
After the appointment finishes?

Here's some examples to help you formulate your own emails, don't underestimate how important follow up emails really are!

Short recording on emails and forms

Short recording discussing my client paperwork

Email wording - cancellation

Email wording - appointment reminder

Email wording - Thank you for attending your appointment

Screen capture - Geraldine appointment booking intake form

HPH-Client-forms-[Welcome-Consent-Motivation].pdf

Transition to Practice

This webinar I'm presenting as part of ATMS Transition to Practice, you will have heard some of these thing in my other workshops and webinars, but you can put me on double speed and I hope it helps you in some way to motivate you in your practice!

ATMS Workbook.pdf

Transition to Practice Webinar - Part 1

Transition to Practice webinar - Part 2

Timelines & Scripts ATMS.pdf

Live Session - February 2022

Here are the notes and the recording from our last live session, each live session will be uploaded 24 hours after we're live!

Workshop Notes

First 30 minutes of the live

From break rooms onwards.

$197

Conducting Confident Consultations

Course
39 Lessons

Want to feel more confident in practice? Want to keep your clients coming back? Sick of clients not turning up or coming back? This study-day & course will take you from overwhelm, planning, procrastinating and lacking confidence in treating your clients in practice because you’re afraid to fail, too feeling confident in practice by following a proven roadmap.

Buy now

Welcome to Mentoring with Geraldine